FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked:

 
 
SHIPPING 

Do you ship internationally? 

At the moment we ship to UK and Europe. 

If you require delivery outside of this please contact us.

 

How long does shipping take? 

1-2 days on most items for UK delivery (3-5 days Europe)

Larger items such as boards 5-7 days

Most of our products are dispatched same day, orders late in the day (usually after 3pm) are dispatched next day.

Delivery times above are subject product being in stock.

 

Will I be charged for taxes?

The price you see is the price you pay, there are no hidden taxes.

However outside of the EU, you may be liable for import duty.

RETURNS

What is your returns policy? 

We cannot exept any returns for used products (unless the product deems to be faulty and withing its warranty).

All items must be returned within 14 days, items must be unused and in resaleable condition with any original packaging and tags attached. Unless there is an order or listing error on our part, it is the customers responsibility to ensure correct packaging for the return and are liable for return postage cost. 

 

Do you refund?

Should for some reason you are not totally satisfied with your unused product we will issue a compleate refund (or replacement for warranty items).

Still got questions? Contact us>

PAYMENT & WARRANTY

What forms of payments do you accept? 

We accept Paypal, and cards through the Paypal payment gateway.

 

What are your warranty terms & conditions?

All our products carry a manufactures warranty.

(This is usually at least 12 months).